Select the right plan for your business.
Each plan offers analytics for a specific number of customer interactions (emails, reviews, comments, chats, etc.) to help you optimize service quality.
Free
Try the power of cxgenies for free.
This plan includes analysis of:
Emails
125
Reviews
50
Comments on social networks
100
Chat conversations
50
Call minutes
60 (1 hour)
Custom Features
Not available
Charge for each additional use
Every email, review,
comment or chat
comment or chat
Not available
Every minute of call
Not available
Essential
Suitable for small businesses with little interaction flow.
MYR 399.99
Monthly
This plan includes
monthly:
Emails
500
Reviews
200
Comments on social networks
400
Chat conversations
200
Call minutes
240 (4 hours)
Custom Features
Not available
Charge for each additional use
Every email, review,
comment or chat
comment or chat
MYR 0.10
Every minute of call
MYR 0.20
Professional
Suitable for medium-sized businesses with a lot of interactions.
MYR 1599.99
Monthly
This plan includes
monthly:
Emails
2,000
Reviews
800
Comments on social networks
1,600
Chat conversations
800
Call minutes
1,200 (20 hours)
Custom Features
Not available
Charge for each additional use
Every email, review,
comment or chat
comment or chat
MYR 0.08
Every minute of call
MYR 0.15
Free
Try the power of cxgenies for free.
This plan includes analysis of:
Emails
125
Reviews
50
Comments on social networks
100
Chat conversations
50
Call minutes
60 (1 hour)
Custom Features
Not available
Charge for each additional use
Every email, review,
comment or chat
comment or chat
Not available
Every minute of call
Not available
Essential
Suitable for small businesses with little interaction flow.
MYR 4,499.99
Annual
(5% savings)
This plan includes
monthly:
Emails
500
Reviews
200
Comments on social networks
400
Chat conversations
200
Call minutes
240 (4 hours)
Custom Features
Not available
Charge for each additional use
Every email, review,
comment or chat
comment or chat
MYR 0.10
Every minute of call
MYR 0.20
Professional
Suitable for medium-sized businesses with a lot of interactions.
MYR 18,099.99
Annual
(10% savings)
This plan includes
monthly:
Emails
2,000
Reviews
800
Comments on social networks
1,600
Chat conversations
800
Call minutes
1,200 (20 hours)
Custom Features
Not available
Charge for each additional use
Every email, review,
comment or chat
comment or chat
MYR 0.08
Every minute of call
MYR 0.15
Business
Fully customised customer experience manager.
Perfect for large companies.
Perfect for large companies.
Contact us for prices
Emails
Customizable
Reviews
Customizable
Comments on social networks
Customizable
Chat conversations
Customizable
Call minutes
Customizable
Custom Features
Available
Charge for each additional use
Every email, review,
comment or chat
comment or chat
Customizable
Every minute of call
Customizable
